Company profile: Instranet
1.1 - Company Overview
Company description
- Provider of multi-channel knowledge applications that automate content and knowledge delivery for servicing and sales initiatives across contact centers, field sales, and Web self-care, enabling businesses to create, manage, and distribute profile-based content across enterprise channels.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Instranet
Arise
HQ: United States
Website
- Description: Provider of a cloud-based platform for customer management BPO and contact center outsourcing, offering eLearning, workforce management, and other outsourcing/BPO solutions and consulting, leveraging crowdsourcing innovation, virtual technology, and operational efficiencies in a work-at-home model.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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- Acquisitions: ●●
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CXEngage
HQ: United States
Website
- Description: Provider of a real-time feedback channel and customer journey monitoring solution that acts on customer journeys in real time across all customer touch points, enabling organizations to enhance and deliver exceptional customer experiences.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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TuVox
HQ: United States
Website
- Description: Provider of speech applications and contact center solutions for inbound and outbound calls, including natural language call routing, customer support triage, product support with knowledge voice, and integrations with live agents.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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OmniCall
HQ: United States
Website
- Description: Provider of nationally recognized live telephone answering and virtual receptionist services, delivering 24/7 call answering and customer service as an extension of businesses. Offerings include call forwarding, call connecting, text and email messaging, recorded calls accessible via web dashboard or toll-free line, and a web portal to manage messages, accounts, and on-call schedules.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Prosodie
HQ: United States
Website
- Description: Provider of cloud-based contact center and front-office online solutions that manage digital multi-channel interactions. Delivers omnichannel customer journey orchestration, AI-driven automation for self-service, intelligent routing, performance and workforce management tools, and a scalable cloud platform with a global voice network and open APIs.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Prosodie company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Instranet
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Instranet
2.2 - Growth funds investing in similar companies to Instranet
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4 - Top valuation comps for Instranet
4.2 - Public trading comparable groups for Instranet
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