Company profile: CXEngage
1.1 - Company Overview
Company description
- Provider of a real-time feedback channel and customer journey monitoring solution that acts on customer journeys in real time across all customer touch points, enabling organizations to enhance and deliver exceptional customer experiences.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to CXEngage
Regal
HQ: United States
Website
- Description: Provider of an AI agent platform for personalized customer communications, enabling data-connected, customizable, monitored, always-available agents to power support, sales, and operations. Offerings include a cloud contact center for outbound phone, SMS, email, and chat, triggered outreach, journey and segment builders, branded caller ID, and an AI SMS bot.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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Verint
HQ: United States
Website
- Description: Provider of AI-powered customer engagement and actionable intelligence solutions, including the Verint Open Platform, Da Vinci AI to integrate AI into workflows, an Engagement Data Hub for unified analysis, forecasting and scheduling across channels, quality and compliance tools, and a Coaching Bot, helping enterprises and the public sector optimize workforce, automate customer experience, and enhance security intelligence.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Knowesia
HQ: France
Website
- Description: Provider of the Knowesia software package, specializing in the capitalization and transmission of know-how and knowledge; develops, publishes and distributes the solution, backed by research initiated 12 years ago and used daily by more than 60,000 users.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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CosmoCom
HQ: United States
Website
- Description: Provider of an online, unified all-IP contact center platform delivering private and public cloud contact center solutions that enable businesses to manage complex customer interactions. Its technology unites customer contact functions, locations, and personnel, including outsourcers and home agents.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Avtex
HQ: United States
Website
- Description: Provider of application and systems integration services, designing, developing, deploying and supporting enterprise IP telephony, networking, notification, messaging, and contact center solutions to optimize client interactions through communication and collaboration.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Avtex company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for CXEngage
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to CXEngage
2.2 - Growth funds investing in similar companies to CXEngage
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4 - Top valuation comps for CXEngage
4.2 - Public trading comparable groups for CXEngage
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