Company profile: Via
1.1 - Company Overview
Company description
- Provider of Skype for Business services, having become the UK's largest hosted SfB provider.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Via
Tymeshift
HQ: United States
Website
- Description: Provider of workforce management tools exclusively for Zendesk-based support teams, offering integrated forecasting, agent scheduling, real-time reporting, and performance tracking to help deliver better customer service.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Syntellect
HQ: United States
Website
- Description: Provider of enterprise contact center solutions for the high-technology, financial services, help desk, utilities, government, and consumer products industries.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Ultracomms
HQ: United Kingdom
Website
- Description: Provider of cloud based omni-channel customer contact management solutions and PCI DSS level 1 certified secure payment handling services to the contact centre industry, delivering inbound, outbound and blended services via leading cloud technology for more than a decade.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Zisson
HQ: Norway
Website
- Description: Provider of cloud-based information technology solutions that link telecommunications network services with other communication media, developing and operating modern platforms for private and public customers with a strong focus on customer dialogue.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Maven AGI
HQ: United States
Website
- Description: Provider of a generative AI platform to reimagine customer support, lowering costs and improving speed, quality, and efficiency. Offers conversational AI chat agents to automate support tickets, generative AI assistance for support teams, smart search for self-service, custom AI solutions for industry needs, and AI-driven business intelligence tools delivering actionable insights.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Via
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Via
2.2 - Growth funds investing in similar companies to Via
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4 - Top valuation comps for Via
4.2 - Public trading comparable groups for Via
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