Company profile: Unblu
1.1 - Company Overview
Company description
- Provider of secure engagement and collaboration software for financial services, including the Unblu Spark digital customer service platform with AI, co-browsing, secure messenger, video & voice, hybrid branches, and conversational AI to enrich banks' digital experiences, improve efficiency, reduce costs, and support compliant client interactions.
Products and services
- Conversational AI: AI-powered capabilities that handle customer requests, deliver automated responses, and assist agents with recommendations to substantially enrich banks’ digital client experience and efficiency
- Secure Messenger: Compliant messaging channel facilitating secure advisor–client conversations for banks, enabling highly secure engagement and collaboration within financial services while enriching customers’ digital experience
- Unblu Spark: AI-integrated digital customer service platform enhancing operational efficiency, enabling self-service, and delivering automated responses with conversation summaries to enrich banking clients’ digital experience
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Unblu
SimplyCT
HQ: United States
Website
- Description: Provider of cloud-based virtual call center software, offering an end-to-end online platform to launch out-of-the-box, cost-effective solutions for changing business needs. Supports multi-communication channels for inbound and outbound customer service to enhance the customer experience.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
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Fonative
HQ: United States
Website
- Description: Provider of compliant Communications Platform as a Service (CPaaS) that lets businesses connect with customers via voice and text without maintaining servers, backed by decades of telecom and call center experience. Also offers collections and payments software: Velosidy; Revenue Cycle Management for healthcare providers; Katabat omnichannel debt collection for banks and lenders; and Simplicity Collect web-based debt collection.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Eglue
HQ: United States
Website
- Description: Provider of real-time customer interaction management solutions that help enterprises cut through complexity, manage unpredictability, categorize information, and increase customer loyalty.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Loxysoft
HQ: Sweden
Website
- Description: Provider of computer telephony integration (CTI) solutions that integrate corporate phone systems with computers. Delivers call center applications including the LeadDesk cloud contact center, workforce management, an AI-powered predictive dialer, AI chatbots, automatic call & messaging distribution (ACMD), and speech-to-text integrations for coaching, quality assurance, and business development.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Loxysoft company profile →
Activa Live
HQ: United States
Website
- Description: Provider of enterprise-level, cloud-based on-demand live chat software for customer service, support, and proactive online sales interactions, delivered via the Activa Live Chat platform.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Activa Live company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Unblu
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Unblu
2.2 - Growth funds investing in similar companies to Unblu
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4 - Top valuation comps for Unblu
4.2 - Public trading comparable groups for Unblu
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