Company profile: NewVoiceMedia
1.1 - Company Overview
Company description
- Provider of cloud technology that powers customer connections globally and helps businesses sell more, serve better, and grow faster. Joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to NewVoiceMedia
Aceyus
HQ: United States
Website
- Description: Provider of real-time and historical reporting and analytics for enterprise-level contact centers, with a suite including Aceyus VUE (cloud out-of-the-box metrics), Aceyus Vault (data warehousing), custom platform integrations, omnichannel reporting, real-time dashboards, agent-level reporting, and capabilities for contact treatment management, data collection, and data transformation.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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View full Aceyus company profile →
Altocloud
HQ: United States
Website
- Description: Provider of a Customer Journey Analytics SaaS platform combining artificial intelligence and real-time communications to deliver seamless customer experiences and better business outcomes, integrating with leading CRM, marketing automation, and contact center products.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Altocloud company profile →
Banter
HQ: United States
Website
- Description: Provider of a conversational commerce platform designed to handle customer questions through messaging apps customers already use, including SMS, Facebook, and Twitter, enabling them to ask about anything.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Kayako
HQ: United Kingdom
Website
- Description: Provider of a unified customer service platform, including Kayako HelpDesk to centralize multichannel conversations with shared inbox, custom views, tags, and assignments; Kayako AI to transform support tickets into opportunities; SingleView for complete customer journey context; live chat; a customizable 24/7 self-help knowledge base; and Kayako Classic, a self-hosted helpdesk with portals, ticket management, time tracking, SLAs, automation, and reporting.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Kayako company profile →
Callstats
HQ: Finland
Website
- Description: Provider of analytics and optimization services for real-time communication products using WebRTC, offering a SaaS platform that helps software developers quickly set up, build, and scale communications applications by monitoring and managing the performance of each endpoint in real time.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Callstats company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for NewVoiceMedia
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to NewVoiceMedia
2.2 - Growth funds investing in similar companies to NewVoiceMedia
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4 - Top valuation comps for NewVoiceMedia
4.2 - Public trading comparable groups for NewVoiceMedia
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