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Company profile: Sendbird

1.1 - Company Overview

Sendbird Logo

Sendbird

Headquarter: United States
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of an omnichannel AI agent platform for customer service, initiating autonomous support and sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive messages. Products include Chat API, Voice and Video API, Sendbird Calls, Sendbird Desk for in-app support, advanced moderation, and conversational clienteling integrated with CRM.

Products and services

  • Conversational Clienteling: Supplies a live, in-app sales concierge experience by integrating conversations with CRM to surface customer insights
  • Technical qualifier: CRM-integrated
  • Sendbird Desk: Delivers customizable in-app chat support, offering live customer support and integration with CRM systems
  • Technical qualifier: customizable
  • Chat API: Engineers real-time in-app messaging by embedding chat into applications, including messaging features for engagement and support
  • Technical qualifier: real-time

Key contacts

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Financial details

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1.2 - Competitors and similar companies to Sendbird

Zipwhip Logo

Zipwhip

HQ: United States Website
  • Description: Provider of software that text-enables existing business phone numbers, pairing direct network connectivity with out-of-the-box tools so businesses can offer customers the choice to text or call and manage two-way text conversations at scale.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Zipwhip company profile →
GuideCX Logo

GuideCX

HQ: United States Website
  • Description: Provider of customer onboarding software that creates a seamless transition from sales to implementation, reduces onboarding time, and improves project management efficiency. Offerings include the Compass customer engagement portal (no login), process automation, project/task management (List, Gantt, Board), and communication tools.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full GuideCX company profile →
Sprinklr Logo

Sprinklr

HQ: United States Website
  • Description: Provider of enterprise customer experience management software helping brands understand and manage conversations across social, messaging, blogs, and review sites. Offers Sprinklr Social for multi-channel social management; Service for AI-powered customer service; Insights for real-time consumer, product, and market insights; Marketing for campaign orchestration; Digital Twin for generative AI; Display for contact center and KPI monitoring.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Sprinklr company profile →
Client Savvy Logo

Client Savvy

HQ: United States Website
  • Description: Provider of data-driven client and employee experience programs for AEC and professional services firms, offering customer feedback software for real-time client insights, customer empathy mapping, linguistic analysis, seller-doer training, CX change management, and B2B customer journey mapping to optimize client experience and inform business decisions.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Client Savvy company profile →
Arantech Logo

Arantech

HQ: Ireland Website
  • Description: Provider of Customer Experience Management (CEM) systems for communications service providers worldwide. Founded in 1999, Arantech’s CEM solution transforms how operators service customers and how internal organizations respond to customer needs.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Arantech company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Sendbird

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Buyer group 1: ████████ ████████

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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Sendbird

2.2 - Growth funds investing in similar companies to Sendbird

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4 - Top valuation comps for Sendbird

4.2 - Public trading comparable groups for Sendbird

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4.3 - M&A Transactions similar to Sendbird

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About Sendbird

What does Sendbird do?

Sendbird is a provider of an omnichannel AI agent platform for customer service, initiating autonomous support and sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive messages. Products include Chat API, Voice and Video API, Sendbird Calls, Sendbird Desk for in-app support, advanced moderation, and conversational clienteling integrated with CRM.

Who are Sendbird's competitors?

Sendbird's competitors and similar companies include Zipwhip, GuideCX, Sprinklr, Client Savvy, and Arantech.

Where is Sendbird headquartered?

Sendbird is headquartered in United States.

How many employees does Sendbird have?

Sendbird has 1,000 employees 🔒.

When was Sendbird founded?

Sendbird was founded in 2010 🔒.

What sector and industry vertical is Sendbird in?

Sendbird is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Sendbird

Who are the top strategic acquirers in Sendbird's sector and industry

Top strategic M&A buyers and acquirers in Sendbird's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Sendbird?

Top strategic M&A buyers groups and sectors for Sendbird include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in Sendbird's sector and industry vertical

Which are the top PE firms investing in Sendbird's sector and industry vertical?

Top PE firms investing in Sendbird's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in Sendbird's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in Sendbird's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in Sendbird's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to Sendbird include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in Sendbird's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Sendbird?

The key public trading comparables and valuation benchmarks for Sendbird include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for Sendbird for public valuation benchmarks?

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What are recent M&A transactions in Sendbird's sector and industry vertical?

Our platform tracks relevant M&A transactions comparables and valuation benchmarks for Sendbird with complete deal terms, valuation multiples, and strategic rationale. Access the full database to benchmark pricing and identify active acquirers.

What are recent capital raises and funding rounds in Sendbird's' sector and industry vertical?

Access recent funding rounds and capital raises in Sendbird's sector and industry vertical including growth equity, venture capital, and buyout investments. Our database includes round size, lead investors and valuations.

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