Company profile: Chattermill
1.1 - Company Overview
Company description
- Provider of a unified customer intelligence platform that integrates and analyzes customer feedback, support, and conversation data. Offers AI-powered feedback analytics, real-time insights to identify trends and monitor product release impacts, customizable dashboards for teams, and automated analysis of customer interactions to deliver actionable intelligence.
Products and services
- AI-Powered Feedback Analytics: AI-driven product analyzes customer feedback across various channels, identifying trends, insights, and actionable intelligence from support and conversation data for more informed actions
- Unified Customer Intelligence Platform: Unified platform integrates customer feedback, support, and conversation data, delivering actionable insights through consolidated analysis for teams seeking comprehensive customer intelligence
- Real-Time Customer Insights: Real-time product analyzes customer data to identify trends, monitor product release impacts, and uncover reasons behind customer support inquiries for immediate visibility
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Chattermill
Qualtrics
HQ: United States
Website
- Description: Provider of an AI-enhanced experience management platform that serves as a single system of record for customer, product, employee, and brand experiences. Offerings include XM for Customer Experience, XM for Employee Experience, XM for Strategy & Research, Net Promoter Score software, and Voice of the Customer tools to analyze feedback and improve satisfaction, loyalty, and growth.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
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- Total funding raised: $●●●m
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Telesign
HQ: United States
Website
- Description: Provider of AI-powered communications and identity solutions that connect, protect, and defend digital interactions. Offerings include global SMS, WhatsApp, Viber, and RCS messaging APIs; Programmable Voice for notifications and secure interactions; and Intelligence delivering risk and reputation scoring using consumer data points, identity signals, and traffic patterns to assess threats and enable Continuous Trust.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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moveXM
HQ: Germany
Website
- Description: Provider of customer experience management solutions, including the moveXM platform to collect and analyze feedback across the customer journey to improve satisfaction and reduce churn; Aiden AI assistant for data analysis and text generation; industry-specific solutions for energy providers, insurers, and automotive; and onboarding and support via strategy sessions, online seminars, and workshops.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full moveXM company profile →
Trainn
HQ: United States
Website
- Description: Provider of AI-powered tools to create and deliver customer self-serve product training, including content authoring for professional videos (automatic effects, multilingual TTS, Chrome extension), branded video portals, a zero-code academy with assessments and analytics, a user manual generator, a browser screen recorder for visual guides, and business playbook software with interactive guides and usage analytics.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Apptentive
HQ: United States
Website
- Description: Provider of mobile customer experience software for the world’s largest consumer companies to collect and act on feedback at scale by understanding customer behavior and expectations. Enables brands to listen, engage, and retain customers through intelligently timed in-app surveys, messages, and prompts, and is integrated into thousands of mobile apps.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Apptentive company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Chattermill
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Chattermill
2.2 - Growth funds investing in similar companies to Chattermill
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4 - Top valuation comps for Chattermill
4.2 - Public trading comparable groups for Chattermill
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