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Company profile: Topbox

1.1 - Company Overview

Topbox Logo

Topbox

Headquarter: United States
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of customer experience analytics that analyzes customer interactions across every communication channel, using feedback from voice, chats, texts, social media, and NPS surveys to help clients quickly identify and resolve customer and prospect friction points across the enterprise.

Products and services

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Key contacts

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Financial details

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1.2 - Competitors and similar companies to Topbox

Needle Logo

Needle

HQ: United States Website
  • Description: Provider of a technology and service platform that enables e-commerce brands and other businesses to recruit and activate their best advocates for live chat and customer engagement, connecting advocates with online visitors to engage on the brand’s behalf and transform the customer experience.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Needle company profile →
SightCall Logo

SightCall

HQ: United States Website
  • Description: Provider of a live video visual assistance platform for enterprises, enriched by augmented reality and AI. Delivers mobile and web apps to let business users see what customers see and guide them remotely. Offerings include SightCall VISION, generative AI for customer service and field service, Visual Journeys for self-guided work, remote customer support, and pre-installation support.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full SightCall company profile →
Mize Logo

Mize

HQ: United States Website
  • Description: Provider of a connected customer experience platform for durable goods companies to optimize post-sale interactions including product registration, warranty, service plans, parts, support, field service, and maintenance, improving customer satisfaction and retention, maximizing customer lifetime value, and simplifying customer service interactions via its platform and Smart Blox.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Mize company profile →
Knowesia Logo

Knowesia

HQ: France Website
  • Description: Provider of the Knowesia software package, specializing in the capitalization and transmission of know-how and knowledge; develops, publishes and distributes the solution, backed by research initiated 12 years ago and used daily by more than 60,000 users.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Knowesia company profile →
SnapEngage Logo

SnapEngage

HQ: United States Website
  • Description: Provider of customizable live chat and messaging software for sale and support, enabling businesses to engage and convert website visitors. Offers omnichannel engagement across web, SMS, Facebook Messenger, Twitter, and WeChat; advanced chatbots (Answer Bot, Guide Bot, custom); HIPAA-compliant chat; analytics, reports, and real-time dashboards with Google Analytics integration; CRM/Help Desk integration; and a Design Studio for branded interfaces.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full SnapEngage company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Topbox

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Buyer group 1: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Topbox

2.2 - Growth funds investing in similar companies to Topbox

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4 - Top valuation comps for Topbox

4.2 - Public trading comparable groups for Topbox

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4.3 - M&A Transactions similar to Topbox

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About Topbox

What does Topbox do?

Topbox is a provider of customer experience analytics that analyzes customer interactions across every communication channel, using feedback from voice, chats, texts, social media, and NPS surveys to help clients quickly identify and resolve customer and prospect friction points across the enterprise.

Who are Topbox's competitors?

Topbox's competitors and similar companies include Needle, SightCall, Mize, Knowesia, and SnapEngage.

Where is Topbox headquartered?

Topbox is headquartered in United States.

How many employees does Topbox have?

Topbox has 1,000 employees 🔒.

When was Topbox founded?

Topbox was founded in 2010 🔒.

What sector and industry vertical is Topbox in?

Topbox is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Topbox

Who are the top strategic acquirers in Topbox's sector and industry

Top strategic M&A buyers and acquirers in Topbox's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Topbox?

Top strategic M&A buyers groups and sectors for Topbox include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in Topbox's sector and industry vertical

Which are the top PE firms investing in Topbox's sector and industry vertical?

Top PE firms investing in Topbox's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in Topbox's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in Topbox's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in Topbox's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to Topbox include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in Topbox's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Topbox?

The key public trading comparables and valuation benchmarks for Topbox include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for Topbox for public valuation benchmarks?

Our platform tracks detailed public trading comparable groups and valuation benchmarks for Topbox with complete valuation multiples, growth metrics, and profitability data. Access the full database to benchmark your company against relevant public comparables.

What are recent M&A transactions in Topbox's sector and industry vertical?

Our platform tracks relevant M&A transactions comparables and valuation benchmarks for Topbox with complete deal terms, valuation multiples, and strategic rationale. Access the full database to benchmark pricing and identify active acquirers.

What are recent capital raises and funding rounds in Topbox's' sector and industry vertical?

Access recent funding rounds and capital raises in Topbox's sector and industry vertical including growth equity, venture capital, and buyout investments. Our database includes round size, lead investors and valuations.

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