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Company profile: T-Metrics

1.1 - Company Overview

T-Metrics Logo

T-Metrics

Headquarter: United States
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of IP-based contact center products, including T-Metrics CX-2025 for omnichannel communication with cloud, on-premise, or hybrid deployment and integration with existing voice infrastructure; generative AI tools for transcription, sentiment analysis, summarization, chatbots, and text-to-speech; operator PC consoles; and FedRAMP, StateRAMP, and TX-RAMP authorized cloud contact center solutions for federal, state, local, and Texas agencies.

Products and services

  • FedRAMP Contact Center: FedRAMP-authorized cloud contact center product that delivers high security standards for federal agencies, engineered to support compliant communications and operations across government users
  • Generative AI Solutions: AI-powered customer engagement components that produce transcription, sentiment analysis, summarization, chatbots, and text-to-speech, enhancing interactions and knowledge extraction across voice and text
  • T-Metrics CX-2025: IP-based contact center product offering cloud, on-premise, or hybrid deployment, integrates with existing voice infrastructures to architect omnichannel communication across voice and digital channels

Key contacts

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Financial details

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1.2 - Competitors and similar companies to T-Metrics

Prodsight Logo

Prodsight

HQ: United Kingdom Website
  • Description: Provider of SaaS business intelligence that analyzes customer support conversations to extract actionable insights from feedback, helping companies make data-driven product decisions and enabling product teams to identify usability and user education issues, bugs, feature requests, new use cases, and customer needs.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Prodsight company profile →
Embrace Logo

Embrace

HQ: The Netherlands Website
  • Description: Provider of human cloud software that helps organizations automate processes.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Embrace company profile →
Luminoso Logo

Luminoso

HQ: United States Website
  • Description: Provider of a cloud-based text analytics and product positioning platform using advanced machine learning. Offers Luminoso Daylight to process unstructured data from reviews, surveys, and social media for rapid insights; sentiment analysis; product reviews analysis; document classification; ticketing workflow automation; and closed win/loss analysis.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Luminoso company profile →
Loxysoft Logo

Loxysoft

HQ: Sweden Website
  • Description: Provider of computer telephony integration (CTI) solutions that integrate corporate phone systems with computers. Delivers call center applications including the LeadDesk cloud contact center, workforce management, an AI-powered predictive dialer, AI chatbots, automatic call & messaging distribution (ACMD), and speech-to-text integrations for coaching, quality assurance, and business development.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Loxysoft company profile →
Directly Logo

Directly

HQ: United States Website
  • Description: Provider of AI-powered customer support solutions integrating with contact centers to automate common issues and engage freelance experts for elastic operations. Offerings include an OnDemand platform with AI/ML and predictive tech, an Expert Network, IVR-to-messaging, automated messaging with staffing and peer-reviewed responses, web & email support integrated with helpdesks, and workforce augmentation to improve satisfaction and save costs.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Directly company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for T-Metrics

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Buyer group 1: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to T-Metrics

2.2 - Growth funds investing in similar companies to T-Metrics

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4 - Top valuation comps for T-Metrics

4.2 - Public trading comparable groups for T-Metrics

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4.3 - M&A Transactions similar to T-Metrics

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About T-Metrics

What does T-Metrics do?

T-Metrics is a provider of IP-based contact center products, including T-Metrics CX-2025 for omnichannel communication with cloud, on-premise, or hybrid deployment and integration with existing voice infrastructure; generative AI tools for transcription, sentiment analysis, summarization, chatbots, and text-to-speech; operator PC consoles; and FedRAMP, StateRAMP, and TX-RAMP authorized cloud contact center solutions for federal, state, local, and Texas agencies.

Who are T-Metrics's competitors?

T-Metrics's competitors and similar companies include Prodsight, Embrace, Luminoso, Loxysoft, and Directly.

Where is T-Metrics headquartered?

T-Metrics is headquartered in United States.

How many employees does T-Metrics have?

T-Metrics has 1,000 employees 🔒.

When was T-Metrics founded?

T-Metrics was founded in 2010 🔒.

What sector and industry vertical is T-Metrics in?

T-Metrics is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for T-Metrics

Who are the top strategic acquirers in T-Metrics's sector and industry

Top strategic M&A buyers and acquirers in T-Metrics's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for T-Metrics?

Top strategic M&A buyers groups and sectors for T-Metrics include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in T-Metrics's sector and industry vertical

Which are the top PE firms investing in T-Metrics's sector and industry vertical?

Top PE firms investing in T-Metrics's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in T-Metrics's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in T-Metrics's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in T-Metrics's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to T-Metrics include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in T-Metrics's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for T-Metrics?

The key public trading comparables and valuation benchmarks for T-Metrics include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for T-Metrics for public valuation benchmarks?

Our platform tracks detailed public trading comparable groups and valuation benchmarks for T-Metrics with complete valuation multiples, growth metrics, and profitability data. Access the full database to benchmark your company against relevant public comparables.

What are recent M&A transactions in T-Metrics's sector and industry vertical?

Our platform tracks relevant M&A transactions comparables and valuation benchmarks for T-Metrics with complete deal terms, valuation multiples, and strategic rationale. Access the full database to benchmark pricing and identify active acquirers.

What are recent capital raises and funding rounds in T-Metrics's' sector and industry vertical?

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