Company profile: Transera
1.1 - Company Overview
Company description
- Provider of enterprise-class on-demand contact center engagement software delivered as SaaS, enabling virtual contact center operations with more visibility and control. Leverages big data analytics to route, monitor, record and manage customer interactions in distributed environments for improved customer care and the lowest cost of ownership.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Transera
Apprente
HQ: United States
Website
- Description: Provider of intelligent voice-based conversational agents for the enterprise.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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SDL
HQ: United Kingdom
Website
- Description: Provider of solutions enabling global businesses to engage with customers in the language, the media, and at the moment they choose, helping ensure their message and brand are delivered.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Aceyus
HQ: United States
Website
- Description: Provider of real-time and historical reporting and analytics for enterprise-level contact centers, with a suite including Aceyus VUE (cloud out-of-the-box metrics), Aceyus Vault (data warehousing), custom platform integrations, omnichannel reporting, real-time dashboards, agent-level reporting, and capabilities for contact treatment management, data collection, and data transformation.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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ShoreTel
HQ: United States
Website
- Description: Provider of Internet protocol (IP) communications systems for enterprises in the United States and internationally, based on distributed software.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Spoken
HQ: United States
Website
- Description: Provider of digital conversation solutions to global businesses, offering Spoken ConversationCenter, a conversation-centric, AI-enabled platform for the contact center to channel, manage, and analyze digital conversations, including voice via TrueMeaning, Spoken's patented real-time digital voice channel.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Spoken company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Transera
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Buyer group 2: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Transera
2.2 - Growth funds investing in similar companies to Transera
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4 - Top valuation comps for Transera
4.2 - Public trading comparable groups for Transera
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