Company profile: Connect First
1.1 - Company Overview
Company description
- Provider of SaaS telecommunications and cloud contact center software, delivering an award-winning, robust, and elegant hosted platform focused on customer satisfaction, designed and supported by experienced engineers, designers, and business analysts.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Connect First
Berry Virtual
HQ: United States
Website
- Description: Provider of experienced virtual assistant services for administrative support, including bookkeeping, marketing, and executive assistance; custom web development covering website design, responsive builds, e-commerce, and maintenance; and social media management with marketing strategy to enhance online presence and manage platforms.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Altivon
HQ: United States
Website
- Description: Provider of large-scale, complex contact center solutions, offering Contact Center as a Service (public, private, hybrid) and support for Avaya, Cisco, Genesys, NICE, Verint, Calabrio; customer experience advisory (chatbots, mobile, social, CRM, AI tools); custom Salesforce solutions; managed services; workforce engagement solutions; and CPaaS integrations for voice, video, messaging, and authentication.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Nexmo
HQ: United States
Website
- Description: Provider of innovative cloud communication voice and SMS APIs that enable applications and enterprises to connect with customers, leveraging a Direct to Carrier approach and Adaptive Routing technology to improve customer experiences by connecting reliably no matter where they are in the world.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Nexmo company profile →
Voxify
HQ: United States
Website
- Description: Provider of integrated speech solutions that automate customer interactions at contact centers, enabling self-service for phone calls. Offers Voxify Automated Agents—speech applications built from industry-specific templates and patented conversational models—designed for low deployment risk, rapid return on investment, and natural conversational interactions.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Voxify company profile →
Telephonetics
HQ: United Kingdom
Website
- Description: Provider of innovative business solutions that streamline interactions between clients and their customers, enhancing service levels, increasing efficiency, and reducing operating costs, built upon their proven SEMAP+ communications.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Telephonetics company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Connect First
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Connect First
2.2 - Growth funds investing in similar companies to Connect First
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4 - Top valuation comps for Connect First
4.2 - Public trading comparable groups for Connect First
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