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Company profile: Idiomatic

1.1 - Company Overview

Idiomatic Logo

Idiomatic

Headquarter: United States
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of an AI-driven voice-of-customer platform that analyzes customer feedback across support tickets, NPS surveys, and app reviews to identify and track issues, trends, drivers, and sentiment. Offers custom data labels, ticket group summaries, tailored sentiment models, user segment tracking, and automated support ticket routing and triage to improve product and service experiences.

Products and services

  • AI-driven Customer Intelligence Platform: Enterprise-grade system analyzing support inquiries, NPS responses, and app reviews to identify pain points, drivers, sentiment, tracking issues and trends to improve product, service, or operations
  • Custom Sentiment Analysis Models: Domain-specific models tailored to support inquiries, NPS survey responses, and app reviews, enabling accurate sentiment tracking to improve product and service experiences
  • Custom Data Labels: Custom-engineered label set that organizes feedback into categories and issues for unique datasets, surfacing trends and delivering unified insights across support, NPS, and app-review channels

Key contacts

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Financial details

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1.2 - Competitors and similar companies to Idiomatic

Nickelled Logo

Nickelled

HQ: United Kingdom Website
  • Description: Provider of user onboarding software that enables code-free website walkthroughs and guided tours. Offers interactive hotspots, an on-page Help Assistant, and Nickelled Studio to create and publish help content without coding. Includes customization of appearance and language and analytics to track content performance, user engagement, and satisfaction.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Nickelled company profile →
Market Metrix Logo

Market Metrix

HQ: United States Website
  • Description: Provider of a feedback management platform for hotels and casinos, working with over 14,000 hotels and casinos in more than 70 countries to collect guest feedback, connect it with financial impact, and maximize guest value across loyalty, referrals, and reputation, turning feedback into performance and results.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Market Metrix company profile →
GuideCX Logo

GuideCX

HQ: United States Website
  • Description: Provider of customer onboarding software that creates a seamless transition from sales to implementation, reduces onboarding time, and improves project management efficiency. Offerings include the Compass customer engagement portal (no login), process automation, project/task management (List, Gantt, Board), and communication tools.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full GuideCX company profile →
Marketo Logo

Marketo

HQ: United States Website
  • Description: Provider of marketing automation software for fast-growing small companies and global enterprises, enabling marketers to launch campaigns quickly and scale to complex needs. Offerings include Marketo Engage to plan, execute, and measure omnichannel campaigns with profile management and personalization; Adobe Dynamic Chat for AI-driven buyer engagement and qualification; and Marketo Measure for B2B marketing attribution to revenue and ROI.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Marketo company profile →
Summatti Logo

Summatti

HQ: Canada Website
  • Description: Provider of an AI-powered speech analytics platform that analyzes customer interactions across channels to deliver consumer insights.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Summatti company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Idiomatic

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Buyer group 1: ████████ ████████

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Buyer group 2: ████████ ████████

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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Idiomatic

2.2 - Growth funds investing in similar companies to Idiomatic

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4 - Top valuation comps for Idiomatic

4.2 - Public trading comparable groups for Idiomatic

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4.3 - M&A Transactions similar to Idiomatic

Selected M&A transactions

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Frequently Asked Questions

About Idiomatic

What does Idiomatic do?

Idiomatic is a provider of an AI-driven voice-of-customer platform that analyzes customer feedback across support tickets, NPS surveys, and app reviews to identify and track issues, trends, drivers, and sentiment. Offers custom data labels, ticket group summaries, tailored sentiment models, user segment tracking, and automated support ticket routing and triage to improve product and service experiences.

Who are Idiomatic's competitors?

Idiomatic's competitors and similar companies include Nickelled, Market Metrix, GuideCX, Marketo, and Summatti.

Where is Idiomatic headquartered?

Idiomatic is headquartered in United States.

How many employees does Idiomatic have?

Idiomatic has 1,000 employees 🔒.

When was Idiomatic founded?

Idiomatic was founded in 2010 🔒.

What sector and industry vertical is Idiomatic in?

Idiomatic is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Idiomatic

Who are the top strategic acquirers in Idiomatic's sector and industry

Top strategic M&A buyers and acquirers in Idiomatic's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Idiomatic?

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Financial Investors investing in Idiomatic's sector and industry vertical

Which are the top PE firms investing in Idiomatic's sector and industry vertical?

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Who are the top buyout funds acquiring in Idiomatic's sector and industry vertical?

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Who are the top growth equity funds investing in companies in Idiomatic's sector and industry vertical?

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Valuation benchmarks of companies in Idiomatic's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Idiomatic?

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Which are the key trading comparable groups for Idiomatic for public valuation benchmarks?

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What are recent M&A transactions in Idiomatic's sector and industry vertical?

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What are recent capital raises and funding rounds in Idiomatic's' sector and industry vertical?

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