Company profile: Nickelled
1.1 - Company Overview
Company description
- Provider of user onboarding software that enables code-free website walkthroughs and guided tours. Offers interactive hotspots, an on-page Help Assistant, and Nickelled Studio to create and publish help content without coding. Includes customization of appearance and language and analytics to track content performance, user engagement, and satisfaction.
Products and services
- Nickelled Studio: Creates code-free walkthroughs and help content, added to any website without code integration, built in minutes and shared with colleagues, customers or prospects
- Guided Tours: Engineers interactive webpage processes that let users navigate through tasks, with dynamic highlighting of important elements to guide steps and actions
- Help Assistant: Delivers an on-page widget offering comprehensive support resources, capable of launching guided tours and providing help documentation within the webpage.
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Nickelled
Rant & Rave
HQ: United Kingdom
Website
- Description: Provider of customer engagement software to proactively communicate with and gather fast feedback, including sentiment analysis using natural language processing, real-time feedback collection via email, SMS, web and chat, unified data visualization dashboards and reports, automated alerts for customer recovery, and frontline engagement tools with gamified experiences.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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Ignite Feedback
HQ: United States
Website
- Description: Provider of tools that allow businesses to monitor frequent reports in real time, featuring a scored benchmarking system that compares performance to industry norms.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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ServiceSource
HQ: United States
Website
- Description: Provider of cloud-based applications and managed services for recurring revenue management and service contract renewals, leveraging big data to give companies a complete view of their customers and drive higher subscription, maintenance, and support revenue. Offerings include strategy and design; technology solutions (AI, APIs, analytics); operational excellence and automation; digital transformation; cloud infrastructure management; and data & analytics.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Relay
HQ: United States
Website
- Description: Provider of a mobile B2C engagement platform that connects businesses and customers through personalized, secure feeds delivered via SMS. Offers a notification engine for timely invitations, a no-code experience creator, high-converting feed formats, built-in actions (data capture, surveys, chat, e-signature), and reporting and analytics to drive and measure customer engagement.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Relay company profile →
Gamma Group
HQ: United Kingdom
Website
- Description: Provider of voice, data and mobile products and services in the UK.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Gamma Group company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Nickelled
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Nickelled
2.2 - Growth funds investing in similar companies to Nickelled
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4 - Top valuation comps for Nickelled
4.2 - Public trading comparable groups for Nickelled
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