Company profile: Look
1.1 - Company Overview
Company description
- Provider of a plugin for iPhone, iPad, and Android apps that overlays live chat with sales or support agents, featuring Visual Assist to view users' screens and click-in for visual feedback, Live Chat for immediate answers to sales and support questions, and Chat Anywhere.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Look
LiveNinja
HQ: United States
Website
- Description: Provider of unique communication tools that enable businesses to better serve and understand their customers. Offers LiveNinja Messenger, an app that simplifies customer communication by bringing each conversation into one.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full LiveNinja company profile →
Aivo
HQ: Argentina
Website
- Description: Provider of AI-powered customer service and sales automation solutions for enterprises. Offers Aivo Suite to design, automate and manage interactions across channels; AgentBot for 24/7 conversational support; Engage for WhatsApp campaigns; Live for real-time agent support; Studio for integration flows; and Help for AI-driven knowledge management.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Aivo company profile →
CloudTalk
HQ: Slovakia (Slovak Republic)
Website
- Description: Provider of a cloud-based, AI-powered business calling and call center platform offering VoIP solutions, call management and analytics, automated workflows, and productivity tools like Power and Smart Dialers. Includes AI-driven conversation intelligence (automatic transcriptions, sentiment analytics, intelligent search) and global call coverage with local, national, mobile and toll-free numbers in 160+ countries.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full CloudTalk company profile →
ShoreTel
HQ: United States
Website
- Description: Provider of Internet protocol (IP) communications systems for enterprises in the United States and internationally, based on distributed software.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full ShoreTel company profile →
Liveops
HQ: United States
Website
- Description: Provider of cloud-based, on-demand contact center and customer service solutions powered by an onshore network of virtual, work-at-home agents. Offers the VirtualFlex platform, omnichannel support (voice, chat, email, text) and a pay-per-use model to scale with demand spikes. Services tailored for healthcare, retail, insurance, and energy & utilities.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Liveops company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Look
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Look
2.2 - Growth funds investing in similar companies to Look
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4 - Top valuation comps for Look
4.2 - Public trading comparable groups for Look
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