Company profile: VPI
1.1 - Company Overview
Company description
- Provider of call recording, interaction analytics, quality management, and contact center workforce optimization software solutions.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to VPI
CDC Software
HQ: United States
Website
- Description: Provider of SaaS integration for contact centers, with an iPaaS platform that integrates telephony, CRM, and other systems to deliver real-time, events-based links and complete customer data to agents. Offerings include telephony-CRM integration (screen pop, call recording integration, click-to-call), custom connectors, tailored configuration, softphone development, and general system integration.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full CDC Software company profile →
TrueLark
HQ: United States
Website
- Description: Provider of an AI-powered customer communications platform that helps brands attract, support, and up-sell customers via text and messaging 24/7. Solutions include Lead Engage for form follow-up and scheduling; Business Messenger to unify phone, text, web chat, and social conversations; Web Chat; Outreach one-way SMS; Virtual Receptionist for calls, booking, and answering questions; and Online Booking for appointments.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Talkwheel
HQ: United States
Website
- Description: Provider of a social media community and analytics platform for brands that unifies and analyzes conversations across sources, identifies key influencers, and surfaces trend insights. Services include integration into websites, mobile apps, blogs, and social channels; customizable influencer algorithms; interactive focus groups; and real-time comment monitoring and moderation.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Talkwheel company profile →
CM.com
HQ: The Netherlands
Website
- Description: Provider of AI-powered customer engagement, payments, and connectivity platforms that connect businesses and people via telecom operators, messaging channels, and worldwide payment providers. Offers Engagement, Payments, and Connectivity Platforms, plus Mobile Marketing Cloud, Mobile Service Cloud, and Conversational AI Cloud for omnichannel marketing, customer service, and chatbot automation.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full CM.com company profile →
e-bot7
HQ: Germany
Website
- Description: Provider of a conversational AI customer service platform that integrates Artificial Intelligence and pre-trained machine learning to automate answers and processes, suggest the best responses to agents, reduce average handling times, increase sales, and save up to 80% of costs.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full e-bot7 company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for VPI
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Buyer group 1: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to VPI
2.2 - Growth funds investing in similar companies to VPI
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4 - Top valuation comps for VPI
4.2 - Public trading comparable groups for VPI
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