Company profile: Syntec
1.1 - Company Overview
Company description
- Provider of a fully integrated suite of telephony and software solutions, enabling efficient.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Syntec
DirecTech Labs
HQ: United States
Website
- Description: Provider of the Exigo direct selling software platform, combining machine learning, predictive analytics, and BI for direct and social selling, with distributor back office tools, business analytics and reporting, fast, accurate commission management, customizable eCommerce, and open APIs/SDKs for BYOD integration.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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BrightCloud
HQ: United Kingdom
Website
- Description: Provider of Cisco contact center and customer experience platforms, including cloud-based solutions (BCSquared, Cisco Webex Contact Center) and tools to optimize interactions (CCBox, workforce management, call recording, quality management, analytics). Offers on-premise collaboration and custom development for UCCE, PCCE, UCCX, CVP, IP IVR, plus lifecycle services: consultation, design, build, managed service, support.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Embrace
HQ: The Netherlands
Website
- Description: Provider of human cloud software that helps organizations automate processes.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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SharpenCX
HQ: United States
Website
- Description: Provider of an agent-first, cloud-native omnichannel contact center platform with open REST APIs. Offerings include digital engagement across voice, chat, SMS and self-service; agent experience tools with customer insights; real-time analytics and insights; conversational AI automation with natural language processing; and reliable, secure infrastructure with geo-replication, 24/7 monitoring, and compliance.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Conversocial
HQ: United States
Website
- Description: Provider of a customer experience platform for messaging channels, combining human agents and bots to deliver frictionless experiences across the customer lifecycle. Offerings include Verint Messaging for a unified agent workspace with intelligent routing, automation and real-time engagement; Notify for proactive personalized conversations; bots; and Facebook Messenger, WhatsApp Business, and Google's Business Messaging.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Syntec
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Syntec
2.2 - Growth funds investing in similar companies to Syntec
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4 - Top valuation comps for Syntec
4.2 - Public trading comparable groups for Syntec
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