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Company profile: Capacity

1.1 - Company Overview

Capacity Logo

Capacity

Headquarter: United States
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of an AI-powered platform for customer support automation and business process management, offering intelligent virtual agents, agent assist, and conversational AI to automate responses across multiple channels. Includes a unified knowledge base and integrations with over 250 business systems and platforms.

Products and services

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Key contacts

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Financial details

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1.2 - Competitors and similar companies to Capacity

Pure Chat Logo

Pure Chat

HQ: United States Website
  • Description: Provider of live chat and visitor tracking software for small businesses, enabling real-time communication with website visitors to improve conversion. Offers customizable chat widgets, mobile apps, and integrations with Google Analytics, HubSpot, Infusionsoft, and 1000+ apps via Zapier, plus unlimited chats, canned responses, transcripts, file transfer, trigger-based actions, security roles, real-time analytics, reports, and user support.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Pure Chat company profile →
Apeiron Logo

Apeiron

HQ: United States Website
  • Description: Provider of business voice, messaging, and connectivity solutions, including Enterprise SIP trunking for global PSTN access with SIP interface access and real-time call reporting; SMS/MMS messaging with REST API, user dashboard, inbound/outbound service and compliance features; wireless data for fixed/mobile via LTE, SD-WAN and IoT; and LTE backup internet access.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Apeiron company profile →
Birch Logo

Birch

HQ: United States Website
  • Description: Provider of call center automation solutions, including automated after-call work that summarizes calls and populates records; speech-to-text tuned for healthcare, insurance, and banking; analytics that semantically understand voice of customer; and rapid configuration to tailor models to specific use cases in about four weeks.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Birch company profile →
CafeX Logo

CafeX

HQ: United States Website
  • Description: Provider of one-click collaboration and WebRTC real-time communication solutions for enterprises, enhancing team productivity and customer engagement within digital channels across mobile and desktop endpoints, enabling employees and guests to work together securely from anywhere using preferred devices and tools; trusted by top global banks and leading brands.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full CafeX company profile →
Altocloud Logo

Altocloud

HQ: United States Website
  • Description: Provider of a Customer Journey Analytics SaaS platform combining artificial intelligence and real-time communications to deliver seamless customer experiences and better business outcomes, integrating with leading CRM, marketing automation, and contact center products.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Altocloud company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Capacity

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Buyer group 1: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Capacity

2.2 - Growth funds investing in similar companies to Capacity

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4 - Top valuation comps for Capacity

4.2 - Public trading comparable groups for Capacity

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4.3 - M&A Transactions similar to Capacity

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About Capacity

What does Capacity do?

Capacity is a provider of an AI-powered platform for customer support automation and business process management, offering intelligent virtual agents, agent assist, and conversational AI to automate responses across multiple channels. Includes a unified knowledge base and integrations with over 250 business systems and platforms.

Who are Capacity's competitors?

Capacity's competitors and similar companies include Pure Chat, Apeiron, Birch, CafeX, and Altocloud.

Where is Capacity headquartered?

Capacity is headquartered in United States.

How many employees does Capacity have?

Capacity has 1,000 employees 🔒.

When was Capacity founded?

Capacity was founded in 2010 🔒.

What sector and industry vertical is Capacity in?

Capacity is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Capacity

Who are the top strategic acquirers in Capacity's sector and industry

Top strategic M&A buyers and acquirers in Capacity's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Capacity?

Top strategic M&A buyers groups and sectors for Capacity include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in Capacity's sector and industry vertical

Which are the top PE firms investing in Capacity's sector and industry vertical?

Top PE firms investing in Capacity's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in Capacity's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in Capacity's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in Capacity's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to Capacity include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in Capacity's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Capacity?

The key public trading comparables and valuation benchmarks for Capacity include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for Capacity for public valuation benchmarks?

Our platform tracks detailed public trading comparable groups and valuation benchmarks for Capacity with complete valuation multiples, growth metrics, and profitability data. Access the full database to benchmark your company against relevant public comparables.

What are recent M&A transactions in Capacity's sector and industry vertical?

Our platform tracks relevant M&A transactions comparables and valuation benchmarks for Capacity with complete deal terms, valuation multiples, and strategic rationale. Access the full database to benchmark pricing and identify active acquirers.

What are recent capital raises and funding rounds in Capacity's' sector and industry vertical?

Access recent funding rounds and capital raises in Capacity's sector and industry vertical including growth equity, venture capital, and buyout investments. Our database includes round size, lead investors and valuations.

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