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Company profile: Symend

1.1 - Company Overview

Symend Logo

Symend

Headquarter: Canada
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of AI- and behavioral science–driven digital debt recovery and customer engagement solutions that maximize collections effectiveness and optimize recovery, liquidation, roll, and time-to-cure metrics. Serves enterprises in financial services, telecommunications, and utilities with Symend Cure for empathetic delinquency management and Conscious Engagement for personalized, scalable interactions.

Products and services

  • Digital Debt Recovery System: AI-driven, leveraging behavioral science to maximize collections by optimizing recovery, liquidation, roll rates, and time to cure with personalized engagement in financial services, telecommunications, and utilities
  • Symend Cure: Behavioral-science-based, architected to engage past-due customers empathetically and help them catch up on bills before reaching collections, improving cure rates and reducing charge-offs
  • Conscious Engagement: Data-driven, engineered to create personalized, empathetic interactions at scale using behavioral science and insights, enabling enterprises in financial services, telecommunications, and utilities to engage customers effectively

Key contacts

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Financial details

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1.2 - Competitors and similar companies to Symend

OpinionLab Logo

OpinionLab

HQ: United States Website
  • Description: Provider of omnichannel Voice of Customer (VoC) feedback solutions that help organizations collect, understand, and leverage customer data. Delivers patented real-time listening technology across every brand touch point via a pioneering VoC platform, serving nearly half of Fortune 50 organizations.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full OpinionLab company profile →
Apptentive Logo

Apptentive

HQ: United States Website
  • Description: Provider of mobile customer experience software for the world’s largest consumer companies to collect and act on feedback at scale by understanding customer behavior and expectations. Enables brands to listen, engage, and retain customers through intelligently timed in-app surveys, messages, and prompts, and is integrated into thousands of mobile apps.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Apptentive company profile →
Scout Labs Logo

Scout Labs

HQ: United States Website
  • Description: Provider of a web-based, collaborative platform and cutting-edge technology for companies and their agents to listen to and engage with customers online, finding signals in the noise to help teams build better products and stronger customer relationships.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Scout Labs company profile →
Postal Logo

Postal

HQ: United States Website
  • Description: Provider of an intelligent gifting platform and global marketplace that helps thousands of businesses increase pipeline, retain customers, and reward employees. Offers tools to automate direct mail, manage branded swag, and send personalized gifts while centralizing cost and reducing waste. Products include Postal Engage for offline marketing automation, Postal Brand for swag store management, and Postal ABM for account-based marketing campaigns.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Postal company profile →
Cultos Logo

Cultos

HQ: Canada Website
  • Description: Provider of an online Web3 platform for brands and creators to enhance rewards, loyalty, and influencer marketing. Offers customized branded tokens for engagement, campaign launch tools, a consumer digital wallet, and an ecommerce widget for token-based transactions, plus client success with ongoing updates and expertise. Charges a one-time platform setup fee tailored to brand specifications.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Cultos company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Symend

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Buyer group 1: ████████ ████████

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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Symend

2.2 - Growth funds investing in similar companies to Symend

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4 - Top valuation comps for Symend

4.2 - Public trading comparable groups for Symend

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4.3 - M&A Transactions similar to Symend

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About Symend

What does Symend do?

Symend is a provider of AI- and behavioral science–driven digital debt recovery and customer engagement solutions that maximize collections effectiveness and optimize recovery, liquidation, roll, and time-to-cure metrics. Serves enterprises in financial services, telecommunications, and utilities with Symend Cure for empathetic delinquency management and Conscious Engagement for personalized, scalable interactions.

Who are Symend's competitors?

Symend's competitors and similar companies include OpinionLab, Apptentive, Scout Labs, Postal, and Cultos.

Where is Symend headquartered?

Symend is headquartered in Canada.

How many employees does Symend have?

Symend has 1,000 employees 🔒.

When was Symend founded?

Symend was founded in 2010 🔒.

What sector and industry vertical is Symend in?

Symend is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Symend

Who are the top strategic acquirers in Symend's sector and industry

Top strategic M&A buyers and acquirers in Symend's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Symend?

Top strategic M&A buyers groups and sectors for Symend include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in Symend's sector and industry vertical

Which are the top PE firms investing in Symend's sector and industry vertical?

Top PE firms investing in Symend's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in Symend's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in Symend's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in Symend's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to Symend include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in Symend's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Symend?

The key public trading comparables and valuation benchmarks for Symend include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for Symend for public valuation benchmarks?

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What are recent M&A transactions in Symend's sector and industry vertical?

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What are recent capital raises and funding rounds in Symend's' sector and industry vertical?

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