Company profile: Inceptivize
1.1 - Company Overview
Company description
- Provider of SaaS customer experience measurement solutions for the social housing industry, offering survey software that integrates with ERP and CRM to automate feedback collection and deliver real-time analysis and reports. Services include customer and employee satisfaction surveys and the setup of customer panels to gather insights and identify areas for improvement in service delivery.
Products and services
- Survey Software: ERP/CRM-integrated platform that automates customer feedback collection and analysis for social housing, delivering real-time analysis and reports to track satisfaction and service performance
- Customer Satisfaction Measurement: Survey-based tools for social housing corporations that quantify satisfaction, gather customer feedback, and identify concrete service delivery improvement areas to raise performance
- Customer Satisfaction Surveys: Questionnaire-based surveys for social housing corporations that measure customer satisfaction and identify specific service delivery improvement areas
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Inceptivize
Neolink
HQ: France
Website
- Description: Provider of a tool for creating a community, collaborative, participatory web platform.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
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- Total funding raised: $●●●m
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ServiceSource
HQ: United States
Website
- Description: Provider of cloud-based applications and managed services for recurring revenue management and service contract renewals, leveraging big data to give companies a complete view of their customers and drive higher subscription, maintenance, and support revenue. Offerings include strategy and design; technology solutions (AI, APIs, analytics); operational excellence and automation; digital transformation; cloud infrastructure management; and data & analytics.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
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Appcues
HQ: United States
Website
- Description: Provider of a no-code platform to measure and improve product adoption by enabling non-technical teams to track and analyze product usage and publish in-app experiences, including onboarding tours, announcements, and surveys. Includes experience creation (flows, tooltips, slideouts, hotspots), personalization and targeting with reporting, user feedback collection (surveys, NPS), feature adoption support, and onboarding checklists.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Mediatech CX
HQ: France
Website
- Description: Provider of a customer experience management platform that analyzes customer perception, offering tools to collect, manage, analyze and display ratings and reviews; manage feedback across the buying journey; automate and scale micro and nano influencer activation; create consumer videos; run live shopping events; and activate customer data for personalized marketing using AI predictive models.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Worthix
HQ: United States
Website
- Description: Provider of AI-driven, self-adaptive survey technology that measures the “why” behind buying decisions to help companies build customer-centric experiences. Offers the Customer Value Alignment Cycle, LUCI for analyzing customer conversations and predicting value impact, and strategy, marketing, innovation, and product services to align offerings with customer value.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Inceptivize
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Inceptivize
2.2 - Growth funds investing in similar companies to Inceptivize
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4 - Top valuation comps for Inceptivize
4.2 - Public trading comparable groups for Inceptivize
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